0kzz Privacy Policy

When registering on the 0kzz platform, we collect your name, email address, mobile number, and payment-related information. This data is used solely to manage your account and ensure service delivery. When you browse our site, we also automatically collect technical information such as device type, browser details, and IP address. Through cookies and similar technologies, we analyze data to understand your browsing preferences and improve the platform experience. Our data collection process always adheres to the principle of minimum necessity — meaning only what is required to provide the service is collected. We do not collect any additional data without your consent.

Collected data is used to keep user accounts active, process transactions, and ensure customer support. We use your data to monitor platform security and prevent fraud or unauthorized activity. If you have consented to receive our promotional messages, we may send relevant offers and updates via email or SMS. We never sell or rent your personal data to third-party advertising agencies. Through data analysis, we continually strive to make the gaming experience more personalized and enjoyable. All data usage is always conducted in compliance with Bangladesh's applicable data protection regulations.

0kzz shares your data with third parties only in limited circumstances. Necessary financial information is securely exchanged with trusted payment gateway partners for payment processing. We may disclose information to fulfill legal obligations or in response to valid requests from government authorities. Service providers who operate our technology infrastructure work under strict confidentiality agreements. We ensure that any of our partners protect your data with the same level of security. Your full identity is never disclosed for commercial purposes, and anonymized data is used solely to improve service quality.

All data transmissions on our platform are secured using SSL encryption technology. User passwords and sensitive information are always stored in encrypted form and are never kept in a directly readable format. Regular security audits are conducted on our systems, and any vulnerabilities are quickly identified and resolved. Multi-layer authentication and firewall technologies are kept active to prevent unauthorized access. In the event of a data breach, we are committed to notifying affected users within a defined timeframe. Ensuring the security of your data is one of our highest priorities.

Any registered user of 0kzz has the right to view, correct, and request deletion of their personal data. If you wish to opt out of our promotional communications, you may withdraw that consent at any time. If you decide to close your account, all personal data beyond legal and regulatory requirements will be deleted within a reasonable timeframe. Any data-related requests or complaints can be sent directly to our support team. We take every request seriously and endeavor to respond in a timely manner. Ensuring your control over your own data is the core objective of our privacy policy.

Our website uses cookies to manage sessions, remember login status, and save user preferences. Essential cookies are indispensable for the basic functionality of the site and cannot be disabled. Analytical cookies help us understand how users interact with our platform, which is used to improve our services. You can control or reject optional cookies at any time through your browser settings. Disabling cookies may limit some platform features, but the core service will remain usable. We refrain from using third-party tracking cookies.

We retain your personal data only for as long as it is necessary to provide our services or to fulfill legal obligations. Even after an account becomes inactive, financial transaction records are retained for a specified period in accordance with regulatory authority guidelines. Identity verification information is kept in compliance with Bangladesh's applicable financial regulations. Once the retention period expires, data is permanently and securely deleted or anonymized. Details about the applicable data retention period will be provided upon your request. Our data retention process is always conducted in a transparent and responsible manner.

We may periodically review and update this privacy policy to keep it aligned with platform developments and legal changes. For any significant updates, we will notify registered users in advance via email or platform notifications. The updated policy will be considered effective from its publication date. Previous versions can be requested from us if needed. If you have any questions about the privacy policy, please contact us at [email protected]. Our team will endeavor to respond to your inquiry within 48 hours.